Novus Studio

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TERMS AND CONDITIONS

Payment for original paintings, photographs or prints can be made easily and securely, using the PayPal "Buy Now" buttons, which can be accessed by clicking on the imagethumbnails and viewing the large versions of paintings and photographs. The "Buy Now" button will transfer you to the secure online payment system for you to supply credit card and delivery details.

At present this covers only one item per transaction. Should you require more than one item, please email us the details and we can then email an invoice to you which will contain a link to the secure PayPal payment facility, for payment to be made with your credit card.

Alternatively, we will accept cheques, drawn on a UK bank account, made payable to "Novus Studio" and sent to Novus Studio, Manor Farm, Tonbridge Road, Wateringbury, Kent, ME18 5PP, or if you have a UK bank account, you can do a BACS transfer - email us for the relevant bank details.

SHIPPING

Postage and packing will be added at the invoice stage. Goods will be dispatched to the supplied address as soon as payment has been received and funds cleared. For payment by cheque drawn on a UK bank account please allow 5 working days from receipt.

Prints and photographs will be dispatched using Royal Mail, and UK based parcel carriers for paintings.

RETURNS

In the unlikely event that you are not entirely satisfied with the artwork that you have purchased, you can return it to us within 14 days, and we will refund to you the full price of the goods, less postage and packing. The customer is responsible for returning the item via approved shipping agents, as a full refund can only be made if the goods are returned in perfect, undamaged condition.

If you require any further information or advice, please don't hesitste to contact us either via email or telephone +44(0)1622 816896.

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Novus Studio, Manor Farm, Wateringbury, Maidstone, Kent ME18 5PP, UK
Tel: +44 (0) 1622 816896